Money Back Guarantee!
CANCELLING BY CUSTOMERS
Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customers can always check the status of their order from with the customer support team at kachhot or click on https://kachhot.com/. Once the cancellation request is received, if any payments have been received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use). Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque. For more details on refunds, please see the Refunds section of these Terms and Conditions. NOTE: In the event that the amount has been deducted from your account but the transaction failed, we will refund the amount to your account at the earliest
